Digital CNA

Guided needs analysis that matches customers with the right vehicles from your inventory. Share recommendations via SMS/email with complete compliance logging.

Customer Needs Analysis

What features are most important to you?

*Safety features

Fuel efficiency

Performance

Technology

Qualify customers the right way

Stop showing vehicles that don’t fit. Our digital CNA matches customer needs with your actual inventory.

Step-by-step Q&A
Guided questions for budget, lifestyle, must-haves, credit context, and trade information.
Ranked Vehicle Matches
AI ranks in-stock vehicles with clear "why this fits" explanations for each recommendation.
Share via SMS/Email
Send personalized recommendations directly to customers with one click.
Compliance Logging
Complete audit trail of all customer interactions and recommendations for compliance.

The right questions, in the right order

Our guided process ensures you gather all the information needed to make perfect recommendations.

01. Budget

What monthly payment range works best for your budget?

02. Lifestyle

How will you primarily use this vehicle?

03. Must-haves

Which features are most important to you?

04. Trade

Do you have a vehicle to trade in?

Personalized Recommendations

AI analyzes customer responses and ranks your inventory with clear explanations for each recommendation.

#1

2023 Honda Accord Sport

95% match $28,500

$315/mo estimated payment

Why this vehicle fits:

#2

2023 Toyota Camry LE

88% match $26,800

$295/mo estimated payment

Why this vehicle fits:

Why Managers Love Digital CNA

Ready to try Digital CNA?

Run a sample customer needs analysis and see how it matches your inventory with personalized recommendations.

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